Egerland data communication is based on four optimally inter-coordinated components, which are perfectly adapted to the operational needs.FLAIS, our data communication system, is a powerful tool for the overall management of vehicles, from taking over via delivery to invoicing.
The system is based on a AS 400 platform and guarantees maximum security. There are interfaces to the IT systems of all Europeanmanufacturers. Communication takes place via all standard protocols (HTP, FTP, OFTP, e-mail etc.). Its flexibility allowscustomizedsolutions.
HAIS, our order and information system for dealers, is a web based software application for job control. The customer logs in and is able to see the vehicle fleet, to order transports, or to select from our wide range of supplementary services. Status inquiries with regard to services rendered and transports are another feature within this system.
Feedback on the transport status is given in real time – the data are transmitted from the integratedtelematics-system. This enables the dispatchers to react flexibly and individually to customer requests, e.g. to directly change routes.
Our dispatchers are supported by ePlan, the so-called “graphical dispatch”, in which transportation orders are automatically taken over. By means of ePlan, the dispatchers can plan and monitor the transporters’ driving routes on the basis of various criteria, thus ensuring the planning of optimal routes and the strict adherence to the agreed delivery dates.